All orders shipped are handled by the Icelandic Postal Service with e-mail tracking notification.

For those who order Express shipping we use DHL with e-mail tracking notification.

All orders received on a business day are usually processed and shipped within 1-5 days. Some items may not be in stock and will have to be assembled or ordered. Once received, they will be shipped. If the item is out of stock or back-ordered, you will be notified via E-Mail.

We are not responsible for delays due to Customs. Please be prepared to pay local duties and taxes on your items, it is your responsibility to find out the rules and regulations for your country. We prepare Customs form with accurate information. If your package is unclaimed by you and returned to us by your Customs Office, any fees incurred will be deducted from the amount of your refund.